alex_smith: Just solved the problem! The key is configuring the MQTT broker properly. Wish I'd known earlier.

10 minutes ago · profile

Completely agree — I had the same issue and solved it by reconfiguring the hub. Took me forever to find that setting.

See also

• Anyone else having trouble with automations not triggering?
• Zigbee2MQTT: where do you keep your MQTT broker?
• Feature request: devices going offline in Home Assistant